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Privacy Policy

Last updated: [March 26, 2026]

This policy explains how we handle user data across Synax and Obsight.

This Privacy Policy explains how Synax ("we", "us", or "our") collects, uses, and protects your information when you access or use our platform, including Obsight and any related services (collectively, the "Service").

1. Scope

This Privacy Policy applies to all users of the Synax website and Obsight platform, including any future subdomains or product interfaces.

2. Information We Collect

Personal Information

We may collect information that you voluntarily provide, including:

  • Name
  • Email address
  • Professional or company information (if submitted)

Usage Data

We automatically collect certain technical and usage data, including:

  • IP address
  • Browser type and device information
  • Pages visited and interaction data
  • Session duration and timestamps

3. How We Use Information

We use collected data to:

  • Provide and improve the Service
  • Manage early access and waitlist participation
  • Communicate product updates and relevant information
  • Analyze usage patterns and improve performance
  • Ensure platform security and prevent misuse

4. Data Sharing

We do not sell your personal data.

We may share information with:

  • Service providers (e.g., analytics, email delivery)
  • Affiliates within Synax
  • Authorities where required by law

5. Cookies and Tracking

We use cookies and similar technologies to improve user experience, analyze usage, and support functionality.

You may disable cookies through your browser settings, though some features may not function properly.

6. Data Retention

We retain personal data only as long as necessary for operational, legal, and analytical purposes.

7. Data Security

We implement reasonable technical and organizational measures to protect your data. However, no system can guarantee absolute security.

8. Your Rights

You may request to access, update, or delete your personal information by contacting us.

9. Third-Party Services

The Service may include third-party tools or links. We are not responsible for their privacy practices.

10. Children's Privacy

The Service is not intended for individuals under 18. We do not knowingly collect data from minors.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Continued use of the Service constitutes acceptance of any updates.

12. Contact

For privacy-related inquiries:

  • Email: info@synax.ai